VoiceCloud
business VoIP

• You don’t need to buy an expensive phone system
• Multi-location phone extensions – You can use our system in as many different locations as you need
• Free calls between remote offices
• Be local to your customers from a single office by having inbound numbers in multiple area codes
• Ensure that your voicemail system is flexible
• Call capacity is unlimited
• At different times of the day, ring different phones in your office

“VoIP”, or Voice over Internet Protocol, is a communication technology that uses the Internet instead of traditional analogue telephone lines for the purpose of making telephone calls. You can make and receive calls using data if you have WiFi or a decent 3/4G connection. A modern way of making a phone call if you will, and its quality is far superior to that of a traditional analogue line, although most people cannot tell the difference. Many people associate VoIP with consumer-type VoIP services; however, this cannot be compared. Utilizing business quality HD VoIP technology, we operate a carrier grade network to make calls to you. Our call quality is among the best available.

No – You should be able to use Giants’ cloud VoIP system on any other internet providers network, including any mobile carriers, aslong as the required ports are open (usually they are as standard).

You are correct. It includes hosting your numbers, lines, and users, as well as giving you access to your online dashboard and cloud communications center.

Various package options are available to suit all sizes, and you can add extras to tailor your own package.

In order to make outbound calls, you must either have credit on your account or be subscribed to one of our landline or mobile call packages. There is only one exception to this rule: when you call between users (e.g. by dialing the extension number of another phone on the same network), you are not charged.

If you currently pay for and possess a valid PPLPRS license, then yes, you can enjoy any music you like in the UK. See here. Or click here toview their current tariffs here.

Giants’ business VoIP services are compatible with equipment from Yealink, Panasonic, Mitel, Polycom, Gigaset, Fanvil, and many others. We provide a free virtual landline application that you can use if you do not have a business phone from one of these manufacturers.

A simple transfer in which your provider releases your number quickly will take between eight and twenty days. The transfer of single lines occurs at the lower end of the timescale and multiple lines at the higher end. It is extremely important that you upload your ID documents as soon as possible and we will process your transfer as soon as possible. If you wish, you may also specify a future date for the transfer.

Yes – You are able to set up ‘fail-over’ call routing to automatically detect and divert your incoming calls to a mobile phone or you can also use our FREE Virtual Landline app, this will act just like a VoIP handset, just on your smarthpne instead.