Switch to full fibre broadband today.
With Giant, your Hosted UniFi Controller is fully managed for you — and paired with a powerful, easy-to-use customer portal that puts control back in your hands.
Log in to your existing client area, select your service, and instantly see your entire network in real time. No extra usernames, no VPN access, and no technical setup required. Whether you want to check if your internet is working, update your Wi-Fi password, or reboot a device, it’s all just a few clicks away.
Log in to your client portal, click your service, and instantly see everything connected to your network.
Access points, switches, gateways — all visible in real time with clear status indicators and performance data. You can check if your broadband is working, see who’s connected, and monitor usage trends without opening the full UniFi interface.
The portal is designed for real businesses, which means everyday tasks are quick and straightforward:
What used to require a support ticket or technical knowledge can now be handled by anyone in your team — from office managers to reception staff.
Need a cloud hosted UniFi controller instead of a new dream machine? Spin up a new cloud controller site automatically with GIant, adopt and configure your UniFi devices in the cloud.
Whether you want to check if your internet is working, update your Wi-Fi password, or reboot a device, it’s all just a few clicks away.
See how many devices are connected, how much bandwidth you’re using, and whether any issues need attention — all in one place. Interactive charts show your usage trends, while device tiles display the live status of your access points, switches, and gateways.
If something isn’t right, you’ll know immediately. If everything is running smoothly, you’ll see that too — no guesswork, no digging through complex menus.
* Device must be compatiple.
If you operate multiple locations, each site is mapped to its own service within your portal.
That means:
Whether you have one office or many, everything stays organised and easy to manage.
Get a clear view of your entire network setup, including:
Everything is organised logically, making it easy to navigate — even for non-technical users.
Your Hosted UniFi Controller gives you full control of your internal network — but what about the experience your customers, visitors, and guests see?
That’s where Giant Guest WiFi Networks comes in.
Designed to sit on top of your UniFi deployment, it turns a simple guest connection into a fully managed, branded experience — giving you more control, better security, and real business value from your Wi-Fi.
* Subject to additional fees.
Slow Wi-Fi is often caused by interference — and now you can actually see it.
The portal includes a visual Wi-Fi environment view, showing nearby networks and how strong they are. This helps you quickly understand if congestion or interference is affecting performance, so you can take action before it becomes a problem.
Expanding your network doesn’t require support tickets or complex setup.
The portal provides:
Most customers can go from installing a new device to having it live on the network in just a few minutes.
When Wi-Fi slows down, you need answers quickly.
The portal gives you:
This helps you spot congestion, identify issues, and keep your network performing at its best.
With one simple plan, you get a fully managed UniFi controller and a powerful self-service portal designed for real business use.
No complexity. No unnecessary barriers. Just full control of your network when you need it.
Here’s some answers to our most popular product questions.
A hosted UniFi controller is a cloud-based version of the UniFi management system. Instead of running it on-site, Giant hosts, maintains, and secures it for you — so you can manage your network without worrying about servers, updates, or backups.
Yes. You get full day-to-day control through the self-service portal, including managing Wi-Fi, devices, and users.
You’ll also be invited to access the full UniFi Controller directly, giving you the option to use the standard UniFi interface whenever you need more advanced configuration.
No. The portal is designed for non-technical users. Tasks like changing a Wi-Fi password, authorising a guest, or rebooting a device are simple and clearly presented.
Yes. The entire interface is fully responsive and works on phones and tablets, making it easy to manage your network on the go.
Yes. When you sign up, Giant will invite you to your hosted UniFi Controller.
That means you get the best of both worlds:
You can use either — or both — depending on your needs.
Most devices can be adopted in just a few minutes using the portal’s guided process, including copy-and-paste inform URLs and simple instructions.
Support is included with your plan. For anything beyond everyday tasks, you can raise a ticket and our team will assist — typically within the same business day.
